Question 1

Can I upgrade my plan anytime?

Accepted Answer

Yes, you can upgrade your subscription anytime in account settings, and upgrades take effect immediately. Downgrades are currently not supported; please contact support if needed.

Question 2

What happens when I run out of credits?

Accepted Answer

If your monthly credits run out, you can purchase additional credit packs or wait for the next month's reset. You can also earn extra credits by inviting friends.

Question 3

What about commercial licensing?

Accepted Answer

Pro and Premium subscribers have full commercial rights for all content generated during their subscription. Free and Starter plans are for personal or non-commercial use only.

Question 4

Can I get a refund if I'm not satisfied?

Accepted Answer

We offer a 7-day refund policy (provided you haven't used more than 10% of your plan credits). Please contact support to process your refund.

Question 5

What payment methods are supported?

Accepted Answer

We support Stripe (credit/debit cards), WeChat Pay, and Alipay. Users in China are recommended to use WeChat Pay or Alipay.

Question 6

What's the difference between credit packs and subscriptions?

Accepted Answer

Subscriptions provide monthly credits automatically, ideal for regular creators. Credit packs are one-time purchases that never expire, perfect for occasional use or extra credits.

Question 7

What's the difference between annual and monthly billing?

Accepted Answer

Annual billing saves you about 35% compared to monthly. You pay upfront for the full year. Monthly billing is more flexible but costs slightly more overall.

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